Caritas India organised an Advanced Volunteer Management Training in Chennai, Tamil Nadu on the 17^th and the 18^th of February 2020. The training was part of the European-Asian partnership for building capacities in the Humanitarian Action II (PEACH-2) programme.

The PEACH-II project envisages to contribute to the organizational and technical capacities of Caritas member organizations in Asia to widen their effectiveness and efficiency in humanitarian aid and volunteer management. The training was facilitated by Caritas India for its partners from Kerala and Tamil Nadu. Over 30 participants attended the training. The overall objective of the training was to inculcate an understanding of the Disaster Risk Reduction (DRR) and Humanitarian Aid discourse, inspire a culture of volunteerism and initiating volunteer mobilisation and retention policy in their own operational areas. The participants were informed on the necessities, and capacitated with the skills, to prepare them for when Caritas India requests for any humanitarian intervention in their respective areas of operation

The trainees were all experienced people who have worked in development and emergency work. The sessions were interactive, inclusive, activity-based, with case studies, focussed group discussion, role-plays and exercises.

Sessions on volunteerism presented to the participants the history of volunteerism, the role of volunteers, their rights and obligations, and Caritas India’s history of volunteer engagement in its various programmes like DRR, Anti-Human Trafficking, Dialogue with Nature and its various administrative works. The session on disasters and humanitarian aid was a foundation course for the participants.

The session brought to fore India’s vulnerability to multi-hazards, the jargons of the sector – concepts and terminologies, recurrent disasters and their scale of destruction, the institutionalised DM cycle, Humanitarian Aid and its Principles, Core Humanitarian Standards and most importantly a recognition of the main actors in a humanitarian crisis – the Communities. The participants were apprised of their crucial role in humanitarian action, with focus on their role in conducting a sound needs assessment which is vital for a successful humanitarian intervention.

The technical sessions were supplemented by activity-based sessions to encourage participation from all the trainees. Case studies and group discussions were structured to reveal individual skills and teamwork capabilities which are essential in any humanitarian work. Further the supplementary activities aided the trainees to grasp the four humanitarian principles – Humanity, Impartiality, Independence and Neutrality. The presentations at the end of the group case study exercise reflected their accountability and quality as per the nine commitments of the Core Humanitarian Standards. During the needs assessment session, the participants were introduced to the concept of Information and Communications Technologies for Development (ICT4D), which is an innovative initiative to use information and communication technologies (ICT) to enhance Disaster Risk Management (DRM) and significantly reduce the challenges of information management.

The session helped the participants understand that during and after a disaster situation, it is essential for the affected communities, agencies and governments planning the response mechanism to prioritise understanding of who is in need of relief, where they are located, what is their immediate need, which agencies can supply the relief materials, identifying safe routes, and centres for relief material distribution, etc. This technical session was very important since absence of proper channels to gather information in a timely manner, poor management of the information gathered, and poor communication have often caused inefficient relief and response work.

The two-day training programme ended with a feedback from the participants who appreciated the sessions and also requested for more such trainings in the future. Most of the participants were also eager to replicate these trainings in their respective diocese and in their own local dialect for the local communities.