At a time when the world is limping back to normalcy, a term which has undergone a complete overhaul in the changing circumstances, we are reminded of the countless faces who braved the deadly virus to address the massive humanitarian needs. Adjusting to the strict lockdown guidelines laid down by the Government and often defying the strong undercurrents of social stigma, these humanitarians provided life-saving support to people most in need.

“I was quarantined twice and it was frustrating, but that didn’t deter my spirit to help the people in my community”, remarks Sossida Nanda Bordoloi, a humanitarian from Morigaon, Assam.

While they face the highest risk of contracting the virus, humanitarians across the world continue to reach out to the most vulnerable and needy with food packets, medicines, sanitary and hygiene packets, often pooling their resources and at times with backing from charity organizations and NGOs.

With the UN marking the 11^th Year of the World Humanitarian Day this year amid the pandemic outbreak, a global campaign has been launched to celebrate the local frontline workers dubbed as #RealLifeHeroes. Caritas India observed this day by organizing a webinar on the topic “Local Frontline Workers Are Local Heroes”. The program was attended by representatives from the Government, Caritas confederation, humanitarian organizations, noted academicians, civil society activists and grassroot workers. The discussions were centred around streamlining localized responses while addressing the countless challenges faced by local workers in wake of massive humanitarian crises triggered by the pandemic alongside multiple natural disasters occurring over the past 3 months.

Father Paul, Executive Director, in his opening address applauded the 98,000 volunteers who had dedicated themselves towards serving the poor during the nationwide lockdown. “We see a beautiful phenomenon surging amidst all the happenings, showcasing a society that has a heart”, he added.

The panel discussion was headed by Prof. Vinod Menon, Former Member, NDMA who spoke fervently on the present humanitarian scenario in India and how it has evolved over the past decades.

Dr. Alyosius John, Secretary-General- Caritas Internationalis captured the current mood, with the humanitarian system tested by the unprecedented crisis. Besides, highlighted on Caritas Network’s crucial role in sowing seeds of local heroes and motivating them towards humanitarianism.

Mr. Matthew Carter, Humanitarian Director- CAFOD focussed on the need to bring up conversations on risk-sharing and the ensuing policy changes which could help local organizations better cope with risks. At the same time, he emphasised on the role of local heroes in early action to cope climate crisis and the need to showcase these local practices at the global platform. He further stated the importance of supporting the rootedness of national and local NGO work in wider community participation.

Prof. Janki Andharia offered a critical perspective of the forces surrounding and influencing the frontline workers. “The idea of democratic accountability shouldn’t be lost while we celebrate the local workers”, she stated.

Ms. Nidhi Pundir, Director HCL Foundation provided key insights on partnership development in the wake of increasing humanitarian crisis.  Translating standards and policies associated with humanitarian response in community-friendly medium is crucial in order to disseminate knowledge to a larger audience besides mainstreaming disaster preparedness- both structural and non-structural at various levels of planning and governance.

Dr. Anshu Sharma, Co-Founder SEEDS, spoke at length on involving young professionals in humanitarian response and the need to retain them. However, he raised apprehensions on the current developments on over-professionalizing humanitarian work, which at times dilutes the spirit of humanitarianism- the ultimate driving force behind this sector.

Fr. Jolly, Asst. Executive Director summarised on how Caritas India is working to transform policy into action in the current context, drawing the significance of localization and people-centred approach along with the continued effort to build on the professional competencies of frontline workers. He also highlighted on Caritas India’s goal of empowering the communities in the ‘new normal’ situation by instilling the 7 core values.

Humanitarian workers from across the country shared inspiring stories of their intervention during the lockdown and how they managed to save and protect lives. A short video, capturing snippets from the frontline aid workers, was played to honour their contributions to the communities hit hard by the multiple crises of COVID-19 and natural disasters.